WEBSITE & PURCHASE TERMS

Terms & Conditions

These Terms and Conditions govern access to the Timeless Peptides website, purchases made through our online store, and use of our products, services, content, and customer-support resources.

Last updated: July 28, 2026

01 — AGREEMENT

Acceptance of these terms.

These Terms and Conditions constitute an agreement between you and Timeless Peptides concerning your access to and use of this website, our online store, and related services.

By visiting the website, creating an account, placing an order, submitting information, or otherwise using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with these terms, you must not access the website, place an order, or use our services.

These terms incorporate by reference our Privacy Policy, Shipping Policy, Refund Policy, and other policies displayed on the website.

02 — ELIGIBILITY

Who may use our services.

You must have reached the age of legal majority in your jurisdiction and possess the legal capacity to enter into a binding agreement to use this website or place an order.

When purchasing on behalf of a laboratory, institution, business, or other organization, you represent that you have authority to bind that organization to these terms.

You may not use our services where access, purchase, possession, importation, or use of the applicable product is prohibited by law.

03 — PRODUCT CLASSIFICATION

Research use only.

All products offered by Timeless Peptides are sold exclusively for legitimate laboratory, analytical, and scientific research purposes.

Products are not intended for:

  • Human or veterinary consumption
  • Therapeutic or clinical use
  • Diagnostic applications
  • Use as food, drugs, cosmetics, or dietary supplements
  • Compounding, administration, or treatment of any person or animal
  • Any purpose prohibited by applicable law

Statements appearing on this website are not medical advice and have not been provided for the diagnosis, treatment, cure, mitigation, or prevention of disease.

By ordering a product, you represent that you understand its research-only classification and that you possess the knowledge, facilities, training, and authority necessary to handle it safely and lawfully.

04 — WEBSITE ACCESS

Permitted website use.

Timeless Peptides grants you a limited, revocable, non-exclusive, non-transferable right to access and use the website for lawful personal, institutional, or commercial research-purchasing purposes.

You agree not to interfere with the operation, security, availability, or integrity of the website.

We may modify, suspend, restrict, or discontinue any portion of the website or services at any time, subject to applicable law.

05 — ACCOUNTS

Customer accounts and information.

When customer accounts are available, you are responsible for maintaining the confidentiality of your login information and for activity occurring through your account.

You agree to provide current, complete, and accurate information, including your name, contact details, billing information, shipping address, and payment information.

You must promptly notify us of suspected unauthorized account use or security concerns.

We may suspend or close accounts associated with inaccurate information, suspected fraud, policy violations, abusive conduct, or unlawful activity.

06 — PRODUCT INFORMATION

Descriptions, documentation, and availability.

We make reasonable efforts to present product names, quantities, formulations, images, documentation, storage information, and other details accurately.

Product images are illustrative and may not perfectly represent packaging, labeling, vial appearance, color, or other physical characteristics.

Certificates of Analysis and batch documentation relate only to the batch identified on the applicable document. Testing methods, reporting formats, results, and available documentation may vary between products and batches.

Product availability is not guaranteed. We may modify or discontinue products, quantities, packaging, documentation, or available variants without prior notice.

07 — ORDERS

Order submission and acceptance.

Submitting an order does not guarantee acceptance. An automated order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance or shipment.

We reserve the right, subject to applicable law, to refuse, cancel, limit, or review an order for reasons including:

  • Product unavailability
  • Pricing, description, or inventory errors
  • Payment authorization failure
  • Suspected fraud or unauthorized activity
  • Violation of these terms or our policies
  • Legal, regulatory, carrier, or geographic restrictions
  • Unusual ordering patterns or excessive quantities

If payment has been collected for an order that we cancel, we will issue an appropriate refund to the original payment method, subject to payment-provider processing times.

08 — PAYMENT

Pricing, taxes, and payment.

Prices, promotions, discounts, shipping charges, and product availability may change without notice before an order is submitted.

The amount shown during checkout is the amount presented for your review before order submission, subject to correction of obvious errors and any legally required taxes, duties, or fees.

You represent that you are authorized to use the payment method submitted with an order.

Payment processing is performed by Shopify and other authorized payment providers. We may receive limited transaction information, but complete payment-card details are generally handled by the applicable payment processor.

Promotional codes may be subject to expiration dates, product exclusions, minimum purchases, single-use limits, and other stated conditions. Promotions cannot be combined unless expressly allowed.

09 — SHIPPING

Processing, shipment, and delivery.

Shipping methods, costs, and estimated delivery windows are displayed during checkout when available.

Delivery estimates are not guarantees. Processing and transit may be affected by inventory, verification, carrier operations, weather, holidays, customs, service interruptions, or circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate delivery address and for monitoring shipment tracking.

Risk associated with theft, misplacement, or loss after a carrier confirms successful delivery may remain with the recipient, subject to applicable law.

Review the Shipping Policy →

10 — RETURNS

Returns, replacements, and refunds.

Returns, cancellations, replacements, store credits, and refunds are governed by our current Refund Policy.

Due to the specialized nature of research materials, opened, used, punctured, reconstituted, improperly stored, or otherwise compromised products are generally ineligible for return.

Returns require prior written authorization. Unauthorized returns may be refused.

Review the Refund Policy →

11 — RESTRICTIONS

Prohibited conduct.

You may not use the website, services, or products to:

  • Violate any applicable law, regulation, or legal right
  • Purchase or use products for unauthorized human or veterinary use
  • Submit false, misleading, fraudulent, or incomplete information
  • Impersonate another person or misrepresent your authority
  • Attempt unauthorized access to accounts, systems, or data
  • Introduce malware, harmful code, automated attacks, or disruptive content
  • Scrape, crawl, harvest, or copy website data without authorization
  • Reverse engineer or interfere with website functionality
  • Infringe intellectual-property, privacy, or other legal rights
  • Use our branding or content to imply an unauthorized affiliation
  • Resell products using false, deceptive, medical, or unapproved claims
  • Engage in chargeback abuse, fraud, harassment, or threatening conduct

12 — OWNERSHIP

Intellectual property.

The Timeless Peptides name, logos, branding, website design, product presentation, graphics, copy, photographs, videos, icons, research library organization, and other original content are owned by or licensed to Timeless Peptides and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish, sell, license, create derivative works from, or commercially exploit protected content without prior written authorization.

Limited personal or internal institutional use of publicly available product documentation does not transfer ownership or grant broader intellectual-property rights.

13 — THIRD PARTIES

Third-party tools and services.

Our website may rely on or link to third-party services, including Shopify, payment processors, shipping carriers, shipment-tracking providers, analytics tools, communication platforms, and other applications.

Third-party services are governed by their own terms, privacy policies, security practices, and availability.

We are not responsible for third-party websites, content, outages, errors, policies, or conduct, except where responsibility cannot legally be excluded.

14 — DISCLAIMERS

Service and product disclaimers.

To the fullest extent permitted by applicable law, the website, content, services, and products are provided on an “as available” and “as is” basis.

Timeless Peptides does not warrant that the website will always be uninterrupted, error-free, secure, current, or free from harmful components.

Scientific references and research summaries are provided for general informational purposes and do not constitute medical, legal, regulatory, laboratory, or professional advice.

Customers are solely responsible for determining the legality, suitability, protocols, facilities, handling requirements, and research applications appropriate to their circumstances.

Nothing in these terms excludes warranties, rights, or remedies that cannot lawfully be excluded.

15 — LIABILITY

Limitation of liability.

To the fullest extent permitted by applicable law, Timeless Peptides and its owners, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to the website, services, products, or these terms.

This may include loss of data, revenue, profits, opportunity, reputation, research materials, or business interruption, even when the possibility of such damage was disclosed.

Where liability cannot legally be excluded, our aggregate liability will be limited to the amount paid for the product or transaction giving rise to the claim, unless applicable law requires a different remedy or amount.

16 — RESPONSIBILITY

Indemnification.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Timeless Peptides and its owners, employees, affiliates, contractors, and service providers from claims, damages, liabilities, losses, and reasonable expenses arising from:

  • Your breach of these Terms and Conditions
  • Your unlawful or unauthorized use of the website or products
  • Your violation of another person’s rights
  • False or misleading information submitted by you
  • Your handling, storage, transfer, resale, or use of a product

17 — TERMINATION

Suspension and termination.

We may suspend or terminate access to the website, customer accounts, ordering privileges, or services when we reasonably believe there has been fraud, unlawful conduct, abuse, security risk, or a violation of these terms.

Provisions concerning intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, and other provisions that reasonably should survive will remain effective after termination.

18 — LEGAL TERMS

Governing law and enforceability.

These Terms and Conditions are governed by the laws applicable to the principal place of business of Timeless Peptides, without regard to conflict-of-law principles, except where mandatory consumer law requires otherwise.

Any legal proceeding must be brought in a court with lawful jurisdiction over the dispute and the parties, subject to any non-waivable rights available under applicable law.

If any provision of these terms is found invalid or unenforceable, that provision will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect.

Failure to enforce a provision does not constitute a waiver of that provision or any other right.

19 — UPDATES

Changes to these terms.

We may update these Terms and Conditions to reflect changes to our services, products, policies, business operations, technology, or legal obligations.

The updated terms will be posted on this page with a revised effective date.

Continued use of the website after revised terms become effective constitutes acceptance of the revised terms to the extent permitted by law.

IMPORTANT NOTICE

Research materials require responsible handling.

By purchasing from Timeless Peptides, you confirm that products will be obtained, stored, handled, and used exclusively for lawful laboratory and scientific research.

These Terms and Conditions are a general operational draft and should be reviewed by a qualified attorney against your business entity, principal location, sales practices, products, payment methods, customer jurisdictions, and actual operating procedures.